1. POSITION SUMMARY
The Restaurant & Bar Manager – Operations will be responsible for the overall operational management, revenue performance, guest experience, service quality, team productivity and profitability of the assigned restaurant(s), bar(s) and F&B; service areas of the hotel.
The incumbent will ensure smooth day-to-day operations while maintaining the highest standards of food & beverage service, guest satisfaction, hygiene, service excellence, cost control and brand standards.
The role requires robust operational discipline, commercial awareness, people leadership and the ability to drive revenue and profitability through effective service, upselling and guest engagement.

2. KEY RESPONSIBILITIES
A. Restaurant & Bar Operations
• Manage the complete day-to-day operations of assigned restaurants, bars and associated F&B; service areas.
• Ensure smooth opening, service and closing procedures.
• Ensure adequate manpower deployment according to business volumes and operating requirements.
• Maintain high standards of service, ambience, cleanliness and presentation.




• Ensure all SOPs, checklists and operational procedures are strictly followed.
• Conduct regular floor inspections and ensure immediate correction of operational gaps.
• Coordinate effectively with Kitchen, Stewarding, Housekeeping, Engineering, Security, Front Office and other departments.
• Ensure smooth coordination during peak hours, special events and high-occupancy periods.

B. Revenue & Business Performance
• Take ownership of restaurant and bar revenue targets.
• Drive revenue through effective upselling and cross-selling techniques.
• Monitor covers, average check, table turnover, outlet revenue and sales mix.
• Promote high-margin food and beverage products.
• Identify opportunities to increase revenue through promotions, events, theme nights and special offerings.
• Work with the F&B; leadership team to develop strategies for improving outlet profitability.
• Monitor business performance

📌 Restaurant And Bar Manager (Kolkata)
🏢 Polo Hotels Group
📍 Kolkata