The Role
We are seeking a seasoned leader to own the end-to-end execution of a state-wide, technology-enabled Recykal programme — collection, return and recovery of post-consumer packaging across thousands of retail touchpoints and partners — with full P&L; accountability for state operations.

Core Mandate
• End-to-end state-wide operations against agreed SLAs and KPIs
• Full P&L; accountability for state operations and unit economics
• Primary operational interface with government and partners
• Building and leading a large, distributed operations team

Key Responsibilities
Operations Leadership
• Build and run state-wide reverse logistics operations
• Set up collection points, hubs and processors
• Drive SOPs, SLAs and performance dashboards

Commercials and Financial Ownership
• Own the state P&L;, budget and unit costs
• Run deposit and refund reconciliation and payouts
• Negotiate logistics, recycler and vendor contracts

Government and Stakeholder Management
• Be the senior operational face with government departments
• Manage brand, retail, logistics and recycler partners




• Represent Recykal in reviews, audits and forums

People Leadership
• Lead regional managers and field teams
• Set goals and build a robust performance culture
• Build capability and succession depth

Technology and Data
• Deploy tracking and refund platforms with the Tech team
• Use data to fix bottlenecks and lift participation
• Enforce controls to prevent fraud and leakage

Compliance and Risk
• Ensure environmental, EPR, labour and safety compliance
• Run audit mechanisms across sites and partners
• Maintain programme integrity and transparency

Success Metrics
• Collection network live across all planned districts
• Return rate and recovery targets met
• Operations delivered within budget and cost per unit
• Zero leakage, full compliance and audit readiness
• SLAs and turnaround times consistently on target

Experience required
• 10–12 years in operations, supply chain, logistics or rev

📌 General Manager Operations (Chennai)
🏢 Recykal.com
📍 Chennai