Team Leader – Catalog Operations

Role Summary

We are looking for a Team Leader – Catalog Operations to manage end-to-end e-commerce catalog operations, including catalog & SKU management, online listings, content quality, vendor coordination, CMS operations, data accuracy, and team performance.

The role will lead the catalog team, ensure SLA and quality adherence, resolve operational issues, and drive process improvements for scalable and effective catalog operations.

Key Responsibilities

• Catalog & SKU Management
• Manage creation, updation, and maintenance of product catalogs and SKUs.
• Ensure accurate taxonomy, categorization, attributes, metadata, and product information.
• Manage bulk SKU uploads through Excel/CSV and flat-file workflows.
• Conduct catalog audits and resolve duplicates, missing information, and data-quality issues.
• Online Listing & Content Quality
• Manage product titles, descriptions, specifications, images, keywords, and listing content.
• Ensure listings meet defined quality, SEO, and platform standards.




• Coordinate with content/design teams for enhanced content requirements.
• Establish and monitor catalog QC and content-quality standards.
• Team Management
• Lead and manage Catalog Executives/Data Associates.
• Allocate workloads and monitor productivity, quality, TAT, and SLA adherence.
• Conduct quality checks, provide feedback, and coach team members.
• Train new team members on catalog processes, CMS workflows, taxonomy, and SOPs.
• Identify performance gaps and drive corrective actions.
• Process & SOP Management
• Define and improve catalog SOPs, workflows, taxonomy rules, and QC processes.
• Identify process gaps and opportunities for automation and simplification.
• Drive standardization, productivity, and scalability across catalog operations.
• Vendor & Stakeholder Management
• Coordinate with vendors/suppliers for product information, images, specifications, and other catalog requirements.
• Follow up on missing or ina

📌 Catalogue Team Leader (Gurugram)
🏢 AGRIM
📍 Gurugram