ROLE PURPOSE The Assistant Manager Sales will be responsible for driving residential project sales from enquiry to booking, building strong customer relationships and consistently delivering site-level sales targets. The role will manage leads, site visits, follow-ups, negotiations and booking closures while working closely with Marketing, CRM, Projects and Management.

SALES & BUSINESS DEVELOPMENT

- Drive sales of assigned residential projects and achieve monthly and quarterly sales targets. • Manage leads generated through digital, channel, walk-in, referral and other sources and ensure timely follow-up. • Convert enquiries into site visits, site visits into bookings and bookings into successful closures. • Develop referral opportunities and local market relationships to build a healthy sales pipeline.

LEAD & CUSTOMER MANAGEMENT
- Maintain systematic follow-up with prospective customers and ensure every lead has a clear next action. • Understand customer requirements, budget, preferences and purchase drivers and recommend suitable project options. • Conduct professional site presentations, explain project features, specifications, pricing, payment plans and applicable offers. • Handle customer objections, negotiations and commercial discussions within approved guidelines.

SITE SALES OPERATIONS
- Manage day-to-day sales activities at the assigned project site and ensure a high-quality customer experience. • Coordinate with CRM, Projects, Finance and other teams to resolve customer queries and support booking closure. • Ensure booking documentation, customer details and sales records are accurate and complete.



• Maintain disciplined follow-up and pipeline hygiene in CRM / sales trackers.

SALES MIS & MARKET INTELLIGENCE
- Prepare daily / weekly sales updates covering leads, visits, conversions, bookings, pipeline and closures. • Track source-wise performance and identify gaps in lead conversion and follow-up. • Share customer feedback, competitor intelligence, pricing observations and market trends with Sales Management. • Participate in sales campaigns, site events and customer engagement initiatives.

KEY RESULT AREAS (KRAs)
- Sales Target Achievement • Lead Conversion & Site Visit Conversion • Booking & Closure • Customer Experience • Pipeline & Follow-up Discipline • Sales MIS Accuracy & Timeliness • Market & Competitor Intelligence • Channel / Referral Development • Site Sales Governance • Cross-functional Coordination

IDEAL CANDIDATE PROFILE
- 46 years of sales experience with solid exposure to Real Estate / Residential Projects. • Hands-on experience in residential project sales, site sales and customer conversion. • Strong understanding of the sales cycle from lead generation to booking and closure. • Confident communication, presentation and negotiation skills with a customer-first approach. • Ability to work independently at project sites and manage targets in a fast-paced environment. • Strong follow-up discipline and comfort with CRM, Excel and sales MIS. • Ability to build relationships with customers, channel partners and internal stakeholders. • High energy, ownership, resilience and a strong commercial mindset

📌 Assistant Manager -Sales (Chennai)
🏢 Brightspan Advisors Chennai
📍 Chennai