Assistant Manager - Campus Operations

Reports to: Head Campus Operations

Employment Type: Full-time, On campus

Position Overview The Assistant Manager - Campus Operations will support the Head Campus Operations in ensuring the smooth, safe, and efficient day-to-day functioning of the campus. The role will focus on vendor management, student accommodation, campus events, wellness initiatives, stakeholder coordination, compliance support, and oversight of campus support services

Key Responsibilities

- Campus Operations & Stakeholder Management
- Support daily campus operations and service delivery.
- Coordinate with internal teams, service providers, and external stakeholders.
- Monitor service standards and provide regular operational updates.
- Support implementation of operational policies, procedures, and service standards.
- Ensure operational readiness for academic activities, events, and campus visits.
- Vendor Management & Administration
- Maintain vendor database and service provider directory.
- Manage vendor onboarding, documentation, compliance, and performance reviews.
- Support vendor evaluations, quotations, contract administration, and renewals.
- Build strong relationships with vendors and outsourced partners.
- Student Accommodation & Campus Services
- Act as the primary liaison between UNSW and student accommodation providers.
- Coordinate hostel operations and support student welfare, communication, and issue resolution.
- Oversee service delivery across Facilities Management, Housekeeping, Front Office, Security, and Event Coordination teams through regular reviews and reporting.
- Support campus events, wellness initiatives, and student engagement activities.
- Facilities, Safety & Compliance




- Coordinate with Facilities Management teams to ensure smooth operation and maintenance of campus infrastructure.
- Maintain a working knowledge of HVAC, electrical, plumbing, fire & life safety systems, and preventive maintenance practices.
- Support health, safety, environmental, and sustainability initiatives.
- Assist with audits, inspections, risk assessments, emergency preparedness, and statutory compliance requirements.
- Budgeting & Reporting
- Assist in annual budgeting, expense monitoring, and cost optimization initiatives.
- Maintain records related to vendors, contracts, licenses, certifications, and compliance requirements.
- Support operational reporting, governance reviews, and documentation.

Qualifications & Experience

- Bachelor’s degree in engineering, Management, Facilities Management, Operations, or a related field.
- 7-10 years of experience in operations, facilities management, campus administration, hospitality, or corporate services.
- Experience managing vendors, outsourced service providers, and support teams.
- Good understanding of facilities operations, safety standards, and statutory compliance requirements.

Required Skills

Key Competencies

- Strong vendor and stakeholder management skills.
- Working knowledge of facilities and building services.
- Good planning, coordination, and project management abilities.
- Strong communication, problem-solving, and interpersonal skills.
- Ability to manage multiple priorities in a dynamic environment.
- Customer-focused approach with a solid commitment to student and campus experience.

Success Measures

- Smooth day-to-day campus operations.
- Effective vendor governance and service delivery.
- Positive student accommodation experience.
- Successful execution of campus events and wellness initiatives.
- Compliance with safety, statutory, and operational standards.
- Timely reporting, issue escalation, and resolution.

📌 Assistant Manager - Campus Operations (Bengaluru)
🏢 UNSW Bengaluru
📍 Bengaluru