We are looking for a *Telephonic Admission Counsellor* to handle admission-related enquiries and guide prospective parents/students through the admission process.
Key Responsibilities
* Call parents and students who have shown interest in the school and its admission programs.
* Understand their requirements, preferences, and admission needs.
* Provide basic information about the school, courses, facilities, fees, and admission process.
* Answer questions and address basic concerns professionally.
* Follow up with interested parents and students regularly.
* Schedule counselling sessions, school visits, or appointments with the concerned school team.
* Coordinate communication between parents/students and the school.
* Send reminders for scheduled calls, meetings, or visits.
* Make follow-up calls after counselling sessions or school visits.
* Collect feedback from parents and students.
* Maintain accurate records of leads, conversations, follow-ups, and admission status.
* Ensure every enquiry is followed up properly and no lead is missed.
Requirements
* Bachelor's degree in any field.
* Good communication and interpersonal skills.
* Fluency in *English, Hindi, and Kannada*.
* Confident and polite telephone communication.
* Basic computer knowledge and ability to maintain records.
* Valuable listening and counselling skills.
* Ability to understand parents' requirements and provide appropriate information.
* Prior experience in *admission counselling, telecalling, tele-sales, customer service, or sales* is an advantage.
* Freshers with good communication skills are also welcome to apply.