About Business Unit:

Platform Services specializes in the implementation, management and evolution of Custom and PeopleCloud solutions, offering end-to-end support for clients. Our team of experts handles platform setup, ongoing management, and strategic enhancements, ensuring that our solutions adapt to changing business needs. From loyalty programs to digital activation, our platforms empower clients to implement campaigns, generate insights, and streamline business activities, all with a focus on seamless integration and continuous improvement. By collaborating with client partners and strategy teams, we create impactful campaigns tailored to each client’s unique objectives.

Overview

The Director, Software Engineering will lead the transformation of our digital marketing capabilities through cutting-edge AI solutions. This strategic leader will provide thought leadership across the organization, aligning business objectives with pioneering AI technologies to deliver exceptional outcomes.




The role requires a leader who can bridge the gap between business strategy and technical implementation while also serving as the Technology Chapter Leader, responsible for developing technical talent, engineering excellence, and future technology capabilities.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Define and implement the strategic vision for integrating AI into our technology offerings.
• Lead client and internal engagements to understand business challenges and architect AI-powered solutions.
• Partner with leadership teams to develop compelling technical strategies and solution architectures.
• Hands-on contributor guiding teams through active participation in architecture, design, and technical decisions.
• Develop architectural frameworks, procedures, and standards for AI driven solutions.
• Provide technical guidance and mentorship to architects, engineering managers, and senior technical talent.
• Co

📌 Director of Software Engineering (Bengaluru)
🏢 Epsilon
📍 Bengaluru