We are seeking a talented individual to join our Investments team part of our People & Investments team at Marsh. This role will be based in Gurgaon This is a hybrid role that has a requirement of working at least three days a week in the office

Director – Investments

The Performance Centre of Delivery (CoD) Lead is responsible for leading the global Performance CoD operating model, delivering centralised 24/5 operational support across performance measurement, attribution, ex-post risk, GIPS/FMPS oversight, and exception management processes to enable fund, client and investment performance.

The role is accountable for providing consistent, high-quality and SLA-driven performance services globally. Acting as the operational hub for performance support activities, the CoD Lead ensures issues are proactively managed, resolved efficiently and escalated appropriately to maintain service quality, operational stability and stakeholder confidence.

The CoD Lead drives a service-oriented culture focused on responsiveness, ownership, quality and continuous improvement,



ensuring the CoD delivers a scalable and resilient support model across regions, asset classes and analytics disciplines.

The role provides operational oversight of the third-party managed service provider, FactSet, ensuring externally delivered services operate in line with agreed service levels, governance standards, operational controls and stakeholder expectations. The CoD Lead will work closely with vendor teams and internal stakeholders to manage service quality, operational performance, issue escalation, process alignment and continuous improvement across the broader performance operating model.

Working closely with Performance Regional SMEs, the Performance Change Lead and key business stakeholders, the role ensures globally aligned operational practices while supporting the evolving needs of investment teams, clients and the wider organisation.

The role forms part of the global Performance lead

📌 Director - Investments (Gurugram)
🏢 Marsh
📍 Gurugram