Field Service Engineer – Telecom & ICT Solutions

Company: Clixxo Broadband Private Limited
Location: Ahmedabad
Experience: 1–5 Years
Employment Type: Full-Time
Industry: Telecom | Enterprise Communication | ICT | System Integration
Website: www.clixxo.com

About the Role
Clixxo is looking for a hands-on and technically solid Field Service Engineer to install, configure, maintain and troubleshoot telecom, voice and ICT solutions at customer locations. The candidate should be comfortable working independently at customer sites, diagnosing technical issues, coordinating with internal support teams and ensuring timely resolution of service requirements. This is primarily a field-based technical role requiring regular travel within the assigned territory.

Key Responsibilities
• Install, configure, commission and maintain Clixxo telecom and communication solutions at customer locations.
• Provide on-site technical support for IP-PBX, IP Phones, VoIP Gateways, SIP-based solutions and related equipment.
• Diagnose and resolve hardware, software, network and configuration-related issues.




• Configure and troubleshoot SIP trunks, extensions, call routing, IVR, hunt groups and other telephony features.
• Perform basic networking configuration and troubleshooting involving LAN, WAN, IP addressing, routers, switches and firewalls.
• Conduct site surveys and understand customer infrastructure before installation or deployment.
• Provide product demonstrations, basic user training and technical guidance where required.
• Perform preventive maintenance and scheduled service visits.
• Support remote troubleshooting when required.
• Maintain proper records of installations, service calls, configurations and customer complaints.
• Escalate complex technical issues to senior technical teams with complete diagnostic information.
• Follow company processes for installation, service reporting and equipment handling.

Required Skills & Qualifications
• Diploma / bachelor’s degree in Elec

📌 Field Service Engineer – Telecom (Ahmedabad)
🏢 Clixxo Broadband Private
📍 Ahmedabad