Company Overview

At Bridgenext, we engineer Growth Operating Systems. Most enterprises have spent millions on their revenue stack and still aren't seeing the growth they expected.They have tools that function, but no system that wins. We help growth-hungry companies close that gap by turning fragmented platforms, siloed teams, and disconnected data into one integrated Growth OS. More than a technology company or marketing agency, we're a global digital consultancy with experts in engineering, data, AI, creative and more.

Our teams are made up of experts who believe in engineering impact, starting with putting people at the center of everything we do. Every team member directly shapes our work, culture, and values. Nothing matters more to us than a kind, respectful, fulfilling setting that supports everyone. Our flexible, inclusive culture gives you the autonomy, resources, and opportunities to thrive.

Position Description

We are looking for a 24×7 NOC Engineer (NOC) to ensure the availability, performance, and reliability of production systems.



This role is hands-on across monitoring/observability, incident response, troubleshooting, and automation, working closely with engineering and infrastructure teams to reduce downtime and improve operational excellence.

Shift / Support Model: 24×7 rotational shifts (including nights/weekends) with on-call participation as required.

Key Responsibilities

• Monitor applications and infrastructure using New Relic, Datadog, Grafana and related observability tooling; maintain dashboards and actionable alerting
• Alert creation, tuning, and noise reduction
• Provide L1/L2 incident response in a 24×7 environment; triage alerts, restore service quickly, and manage escalations
• Perform deep troubleshooting across Linux systems, Kubernetes workloads, infrastructure components, and network paths
• Conduct log analysis using Newrelic/ELK (and/or similar platforms) to identify patterns, correlate events, and support root cause

📌 NOC Engineer (India)
🏢 BridgeNext
📍 India