Assistant Security Manager — Job Description
Position: Assistant Security Manager
Reports to: General Manager
Department: Security
Location: Lemon Tree Hotel, Ranchi
Role Summary
The Assistant Security Manager supports day-to-day security operations, ensuring the safety of guests, staff, and hotel assets. This is a genuine second-in-command role, with real ownership of shifts, incident response, and staff supervision — not just a support function.
Key Responsibilities
Operations & Safety
• Supervise security staff across shifts; conduct regular property rounds including guest floors, back-of-house, and perimeter
• Oversee CCTV coverage, flagging and resolving any blind spots or equipment issues promptly
• Ensure consistent, non-discretionary enforcement of bag-check and access-control procedures for all staff and visitors
• Lead fire safety readiness — drills, extinguisher/hydrant inspections, and coordination with the fire department; train & support the Emergency Response Team
• Manage vendor and contractor access logging

Guest Interaction




• Handle guest-related security matters firmly but politely — hold the line on policy and safety without ever escalating into confrontation with a guest
• De-escalate difficult situations calmly, involving the Security Manager or GM promptly when required

Incident Management
• Respond to and document security, medical, and loss-prevention incidents following proper protocol
• Provide first-response support for medical emergencies pending skilled help
• Coordinate with local police and emergency services when required
• Support investigations into theft or policy violations alongside HR and department heads

Team Supervision
• Train new security staff on protocols, emergency procedures, and guest service standards
• Conduct performance check-ins with guards/supervisors, escalating issues appropriately
• Ensure shift coverage with no gaps, including festivals and high-occupancy periods

Compliance & Reporting
• Maintain sec

📌 Assistant Security Manager (Ranchi)
🏢 Lemon Tree Hotel Ranchi (A Unit of City Select Developers)
📍 Ranchi