Job Title: Backend Infra Engineer (Python/FastAPI +AWS+Promeths/Grafana)

Experience: 5+ Years

Work Mode: Remote

Job Type: Full time

Who We Are

unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement,



strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.

At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

About The Role

We’re looking for a Hybrid Backend & Data Infrastructure Engineer to build robust, scalable. backend services and design the data infrastructure that powers our product and insights. You’ll straddle the line between software engineering and data engineering—designing APIs and microservices while building orchestration layers and st

📌 Backend Infra Engineer (Mangalore)
🏢 UnifyCX
📍 Mangalore