Job Summary

• Providing guidance to colleagues, typically comprising first-line managers and supervisors.
• Ensuring clarity around priorities and goals for the entire functional area.
• Approving requests for a certain level of authority.
• Ensure team members utilize consultative techniques for assessing process improvement opportunities within the organization through dialogue with operational leaders and team members
• Lead strategy to drive best practices for the customer analysis, insights, and development of testing strategies through both short term and long-term data analytics
• Use quantitative analysis to develop key hypotheses and considerations on customer engagement initiatives
• Provide compilation of analysis and results in presentation format, complete with timely and actionable recommendations for implementation
• Manage projects with strong technical and data driven components
• Work closely with the Campaign Management team on program setup and testing framework/tactics

Key Responsibilities

Business

WRB

Processes

SBIM - Retail Analytics Operations





Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Multiple stakeholder

Other Responsibilities

• Broad experience, across functional and technical areas, designing, developing and deploying BAU.
• Proven experience in building high-performance data analysis team.
• Should have robust data understanding skills which helps multiple teams to support their requirements.
• Ability to create and deliver eff

📌 AVP - WRB Analytics (Chennai)
🏢 Standard Chartered India
📍 Chennai