Role Summary
The Associate Process Manager – PMO (Marketing) will support marketing operations for a technology organization. The role owns operational coordination, data-driven reporting, and process automation, while acting as a key liaison between marketing, program management, senior leadership, and external vendors. The ideal candidate combines solid analytical and Microsoft 365 skills with practical, hands-on experience applying AI tools to streamline day-to-day operations.
Key Responsibilities
Product Launch & Marketing Operations
• Support product launch readiness activities and marketing operational requirements end-to-end
• Coordinate launch-related updates, documentation, and stakeholder communications across teams.
• Provide hands-on planning support for product launches, ensuring operational processes stay aligned with launch timelines and business priorities.
• Work closely with marketing, program management, and external vendors to execute launch deliverables on time.
• Perform Q/Q and Y/Y trend analysis, build advanced Excel dashboards,
and deliver data-driven business insights to leadership.
• Consolidate data from diverse sources to support executive reporting and business decision-making.
Process Improvement & Automation
• Identify opportunities to streamline business processes, enhance efficiency, and implement workflow optimizations.
• Support automation initiatives and practical AI implementation solutions using Microsoft 365, advanced Excel workflows, and AI-enabled capabilities.
• Maintain process documentation and standard operating procedures (SOPs).
• Collaborate with stakeholders to design and implement continuous improvement initiatives.
Stakeholder & Leadership Management
• Build strong working relationships with internal teams, suppliers, and external partners.
• Coordinate seamlessly with senior leadership, providing regular status updates and proactively flagging operational risks or issues.
• Support leadership with ad hoc analys
📌 PMO (Marketing) (Mumbai)
🏢 eClerx
📍 Mumbai