Position: BPO Executive
Vacancies: Multiple Positions
Job Location: SRM University, Neerukonda, Andhra Pradesh
Work Mode: Work from Office

Job Description :
• Handle inbound and outbound calls from students, parents, and prospective candidates.
• Respond to student queries regarding admissions, courses, fees, schedules, accommodation, and other related information.
• Make follow-up calls to students and prospective candidates and maintain regular communication.
• Provide accurate information and assist students throughout the admission and enquiry process.
• Coordinate with the internal team to resolve student concerns and ensure timely follow-up.
• Maintain records of calls, enquiries, follow-ups, and student interactions.
• Handle multiple enquiries simultaneously while maintaining qualified communication.
• Build a positive relationship with students and parents through courteous and effective communication.




• Follow up with leads and help convert enquiries into admissions.
• Support the team with day-to-day administrative and student coordination activities.
• Be flexible to handle responsibilities as required by the organization.

Candidate Required Skills:
• Good communication and interpersonal skills.
• Basic knowledge of MS Office / computer applications.
• Ability to handle multiple calls and queries efficiently.
• Candidates with telecalling, counselling, customer support, or student coordination experience will be preferred.

Working Hours - Two Shifts:
• Shift 1: 10:00 AM – 7:00 PM
• Shift 2: 11:00 AM – 8:00 PM
• Note: Candidates should be flexible to work in either shift depending on University requirements.
• Accommodation can be provided on campus for the selected candidate, if required.

📌 BPO Executive (Amaravati)
🏢 SRM University, AP
📍 Amaravati