Revenue Operations & CRM Systems Specialist (SaaS)

Position: Revenue Operations & CRM Systems Specialist (SaaS)

Type: Contractor

Compensation: $45–$90/hour

Location: Remote

About the Prospect
We are seeking Revenue Operations & CRM Systems Specialists with hands-on SaaS systems expertise to contribute to a complex systems alignment project. You’ll apply your experience in CRM ownership, revenue operations, data accuracy, reporting, and interconnected SaaS systems to help train next-generation AI systems.
No prior AI experience is required — your domain expertise and operational judgment are what matter.
Key Responsibilities
• Analyze CRM, billing, and ticketing data to identify gaps between operational logic, system behavior, and established policies.
• Identify and document policy conflicts, outdated automations, duplicate entities, permissions mismatches, and undocumented processes.
• Draft precise operational prompts and recommendations for handling complex or ambiguous scenarios across the SaaS revenue stack.




• Evaluate the desired state of underlying data and correct discrepancies to maintain logical consistency and data accuracy across systems.
• Document reasoning, including the rationale for changes made and decisions to leave specific areas unchanged.
• Apply strong operational judgment when rules conflict or changes may create cascading impacts across interconnected systems.
• Produce clear, thorough documentation suitable for both technical and non-technical stakeholders.
• Assess operational trade-offs and provide structured recommendations for complex system and policy decisions.

Required Qualifications
• 5–10 years of hands-on experience in revenue operations, sales operations, customer success operations, or SaaS implementation/onboarding with direct system ownership.
• Demonstrated ability to personally configure CRM systems, including fields, workflows, validation rules, and permissions.
• Experience working with at least two SaaS revenue t

📌 Revenue Operations (India)
🏢 Synthires
📍 India