Technical Writer, Healthcare

About the role
Documentation is how our healthcare and life sciences customers trust us with their most sensitive workloads. In regulated environments, a transparent, accurate, auditable document isn't a nice-to-have — it's evidence, it's enablement, and it's the difference between a smooth audit and a stalled one.
As a Technical Writer, Healthcare, you'll create the content that helps healthcare providers, payers, health-tech ISVs, and life sciences organizations run HIPAA-eligible, HITRUST- and SOC 2-aligned workloads on HGS's managed multicloud platforms with confidence. You'll translate complex cloud, security, and compliance concepts into content that a hospital's security officer, a customer's auditor, and a member on the delivery team can all rely on. You'll partner deeply with Solution Architects, Delivery, Security & GRC, Compliance, and Product — and you'll own a controlled-documentation practice built for accuracy, consistency, and traceability.

What you'll do
• Author regulated,



customer-facing documentation — solution and implementation guides for HIPAA-eligible environments, onboarding and enablement content, knowledge base articles, conceptual overviews, and release notes for HGS healthcare offerings.
• Document the compliance story — produce and maintain shared-responsibility matrices, control-mapping references, and plain-language explanations of how HGS services support HIPAA (Privacy, Security, and Breach Notification Rules), the HITRUST CSF, and SOC 2 Trust Services Criteria.
• Write the operational backbone — standard operating procedures (SOPs), runbooks, and playbooks for regulated workloads (for example, access reviews, encryption key rotation, incident response, and audit-evidence collection), working from technical specs, SME interviews, and hands-on validation.
• Support audit and assurance — help assemble and maintain audit-ready artifacts and evidence documentation, and keep control narratives current as environm

📌 Technical Writer- Healthcare (Bengaluru)
🏢 HGS
📍 Bengaluru