The Billing Specialist will be responsible for providing timely and accurate order entry, contract verification, billing preparation, and invoice distribution, primarily thru an integration between Salesforce and Sage Intacct/NetSuite. This role will also support the Collections Team by reviewing and reconciling customers’ invoices disputes.
This is a full-time role that will be supporting multiple entities in dual environments. The Billing Specialist will report to the Billing Supervisor.
Key Responsibilities
• Execute monthly billing cycle activities including order maintenance, contract maintenance, account maintenance, and invoice processing.
• Set up recent customer accounts in billing system, obtain updated contact information, and complete registrations in third-party payment systems.
• Support customer collections efforts by reconciling customer’s invoices when questions or disputes arise.
• Keep accounting records and ledgers accurate by reconciling monthly statements and transactions
• Perform general office duties such as digital filing, answering questions,
responding to emails, handling routing correspondence and managing the virtual mailbox.
• Assist with year-end tax and audit support requests and filings
• Perform other related duties and projects as assigned.
Minimum Qualifications
• Bachelor’s degree in accounting, Business or related field, preferred
• 3-5 years of general accounting or billing experience
• Knowledge of general financial accounting procedures and practices
• Technically Proficient with Microsoft Office Suite (Outlook, Word, Excel), CRM Systems (i.e. Salesforce) and accounting software (Sage Intacct).
• Detail-oriented with excellent time management skills
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail.
• Strong research, problem-solving and customer service skills
Work Schedule
Monday through Friday from 3 PM to 12 AM IST. This will provide healthy ove