Foundational->Development Methodology->Scrum,Technology->Devops->Ansible

• Facilitate Agile Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
• Coordinate with development, DevOps, infrastructure, and business teams to ensure timely delivery of projects.
• Track sprint progress, manage risks, dependencies, and remove impediments impacting team productivity.
• Drive adoption of DevOps practices and support CI/CD pipeline implementation and release management.
• Monitor and report team performance using project dashboards, KPIs, and delivery metrics.
• Work with ServiceNow teams to automate workflows, approvals, incident, change, and request management processes.
• Create and maintain operational dashboards and reports for stakeholders and leadership teams.
• Ensure adherence to Agile, DevOps, and IT service management best practices.
• Support IT audits,



security audits, compliance assessments, and evidence collection activities.
• Track audit findings, remediation actions, and compliance requirements to closure.
• Collaborate with security, risk, and compliance teams to ensure governance standards are maintained.
• Facilitate change management and release planning activities across multiple teams.
• Drive continuous improvement initiatives to enhance team efficiency and delivery quality.
• Prepare project status reports, RAID logs, and executive-level communications.
• Support incident management, problem management, and post-incident review processes.
• Mentor teams on Agile methodologies, Scrum framework, and DevOps culture.

📌 Technical Scrum Master (Hyderabad)
🏢 Infosys
📍 Hyderabad