ANSR is hiring for one of its clients.
About ANSR MedTech:
Who We Are:
ANSR MedTech Capability Center is a current global innovation hub being established in India for a Fortune 100 Fastest-Growing Company in the MedTech sector. Built in partnership with ANSR, the center draws on ANSR’s proven experience in establishing and scaling high-performance Global Capability Centers (GCCs) for leading global enterprises.
ANSR MedTech center brings together world-class engineering, product, and technology talent to build next-generation healthcare platforms and solutions that power global operations.

Our Vision:
To build a next-generation MedTech capability center that powers global healthcare innovation.
We envision:
• High-impact innovation hubs shaping global product and technology roadmaps.
• Centers that go beyond support functions to drive core engineering and platform development.
• Sustainable, scalable ecosystems that nurture world-class MedTech talent.
• Capability centers that directly influence patient outcomes worldwide.
• At its core,



the ANSR MedTech Capability Center is about enabling innovation that touches lives at scale.

Position Summary:
The IT Service Delivery Specialist is responsible for supporting daily IT operations and ensuring effective IT service delivery across the organization. This hands-on role provides Tier 2 and Tier 3 technical support to end users, troubleshooting hardware, software, endpoint devices, telecommunications, and network-related issues while ensuring service levels and customer satisfaction objectives are achieved.
The role partners closely with IT teams, cybersecurity teams, business users, and service providers to resolve issues, improve operational efficiency, maintain compliance standards, and drive continuous improvements across IT Service Delivery functions.

Key Responsibilities:
IT Service Delivery & End User Support:
• Respond to technical support requests from local and remote users.
• Diagnose and resolve hardware, soft

📌 IT Service Delivery Specialist (Bengaluru)
🏢 ANSR
📍 Bengaluru