Summary

Position Summary

Services Specialist, Finance Services GPO CoE Deployment Change Management Support - Training Developer

The Global Organizational Change Management (OCM) thread in Global Finance Services partners with stakeholders across the globe to manage the organizational change activities for the SWIFT platform (e.g., communications and training development) and to promote adoption of SWIFT S4 global functionality amongst member firms/geographies. We are seeking a full-time training developer to build training materials as we continue to enhance the SWIFT S4 platform.

Specific responsibilities and duties:

• Works closely with the Global Change Management and Training Leads/support teams to fulfill the mission and responsibilities of the Global Change Management thread
• Creates new or update existing training materials, based on SWIFT’s monthly release bundles. Support will consist of updating screenshots and verbiage / text in existing training materials or creating new materials based on deployed enhancements (e.g., Instructor-led Training, Web-based training/eLearning,



and Quick Reference Guides (QRGs))
• Develops current training materials (including courseware, QRGs, video simulations, and / or marketing videos) for Global Template functionality projects deploying as part of the GFS/SWIFT annual roadmap. All training materials developed will be based on change impacts and training needs identified during project implementation
• Leverages standard Global OCM learning tools, templates, and platforms to build/update training materials

Role: Training Developer

Level: Senior Analyst

Location: USI Hyderabad

Job Specific Skills/Qualifications:

• Bachelor's Degree required
• 3-5 years of related professional service experience
• Experience with SAP and core Microsoft Office packages are essential
• Strong experience with SAP training content development and storyboarding
• Strong understanding of change management lifecycle activities including com

📌 Services Specialist, Finance Services-GPO CoE Deployment Change Management Support (Hyderabad)
🏢 Deloitte
📍 Hyderabad