L&D; Specialist — [Sales / Design / Installation] Functional Lead
Owning learning impact for one function, with a real path to leading a team
Track Individual Contributor, with a capability-gated path to Manager
Function Learning & Development — [Sales / Design / Installation] L&D;
Reports to Emmanuel, Head of L&D;
Location [Bangalore / Chennai / Hyderabad] — based in-market for this function
WHY THIS ROLE EXISTS
TTS is building a real L&D; function for the first time, starting with the three functions that shape a customer's actual
experience: Sales, Design, and Installation. Until now, how well someone new is trained — and how well an existing
team member keeps growing — has depended on who happened to have time that week. This role exists to make [Sales /
Design / Installation] the first function where that's no longer true.
You'll own learning impact for this one function, end to end — not deliver a training calendar someone else designed.
And unlike a typical Specialist role, this one has a defined, evidence-based path to running your own team: prove the




model works in your function, and you're promoted to Manager to build it out.
WHAT YOU'LL OWN
— New hire onboarding for your function — own the ramp-up for every current [Sales / Design / Installation] joiner until
they're genuinely performing independently, not just through a first week of orientation.
— Ongoing skill-building — capability gaps don't stop appearing after someone's first 90 days. You keep building and
running the learning your function needs on an ongoing basis, for tenured people too.
— Checkpoint assessments — define what "ready" looks like at each stage of someone's growth in your function, build
the assessments, and score them honestly.
— Documentation and content — build and maintain your function's playbooks and training material so what you know
keeps working even when you're not in the room.
— Diagnosis before response — when someone in your function is underperforming, work out whether it's a

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