About Us
Netcore.ai is a global B2B SaaS, AI-ML powered MarTech and customer engagement platform that empowers brands to create personalized digital experiences at scale. Trusted by thousands of businesses worldwide, we process billions of customer interactions every day across email, mobile, web, and conversational channels. You can read more about us here.

Role Summary: The Head – IT Infrastructure plays a pivotal role in overseeing the planning, implementation, and management of the organization's IT systems and infrastructure. This leadership position involves developing and executing IT strategies, ensuring the security and reliability of IT operations, and driving innovation to support business objectives. The Head – IT Infrastructure collaborates with other departments to align IT initiatives with overall organizational goals and promote technological efficiency and effectiveness.

Responsibilities
• Strategic Planning: Develop and implement IT strategies, policies, and procedures aligned with the organization's goals and objectives.



Identify opportunities for technological innovation and improvement to enhance business operations.
• Team Leadership: Lead and manage the IT team, providing direction, guidance, and support to ensure the successful execution of IT projects and initiatives. Foster a culture of collaboration, innovation, and continuous improvement within the IT department.
• Infrastructure Management: Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, storage systems, and telecommunications. Ensure the scalability, reliability, and security of IT systems to meet current and future business needs.
• Security and Compliance: Develop and enforce IT security policies and procedures to protect the organization's data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards, and best practices governing IT security and data privacy.
• Vendor

📌 Head of IT Infrastructure (Mumbai)
🏢 Netcore
📍 Mumbai