Role Description

Salesforce Project Manager

Experience Range

• 10+ Years (with at least 5+ years managing Salesforce programs/portfolios)

Hiring Location:

• Chennai, Bangalore

Must-Have Skills

• Salesforce Program Management
• Salesforce Platform Knowledge & Architecture
• Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud
• Program Governance & Delivery Management
• Agile, Scrum, SAFe, and Waterfall Methodologies
• Stakeholder & Executive Management
• Budgeting, Forecasting & Resource Planning
• Risk, Dependency & Issue Management
• Enterprise Salesforce Implementations
• Global Team Management
• Jira, Azure DevOps, or Clarity
• Financial & Vendor Management
• Change Management & Business Transformation

Positive-to-Have Skills

• Salesforce Data Cloud
• Agentforce / Salesforce AI Solutions
• MuleSoft Integration
• Copado, Gearset, and Salesforce DevOps Practices
• Salesforce Integrations & Enterprise Architecture Exposure
• Healthcare, Financial Services, Insurance, or Retail Domain Experience




• Salesforce Certifications (Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Application/System Architect)
• PMP, PgMP, SPC, or Agile Certifications

Key Responsibilities

• Lead end-to-end Salesforce transformation programs across multiple business units.
• Manage multiple Salesforce projects and portfolios simultaneously.
• Drive program governance, planning, execution, and reporting.
• Collaborate with business stakeholders, product owners, architects, and delivery teams.
• Manage budgets, forecasts, vendors, and resource allocation.
• Monitor KPIs, project health metrics, and overall program performance.
• Facilitate executive governance and steering committee meetings.
• Ensure adherence to Agile/Scrum and SDLC best practices.
• Identify and mitigate program risks and dependencies.
• Support organizational change management and Salesforce adoption initiatives.

Skills

Risk Management, Salesforce Marketing Cloud, Pr

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