– Project In-Charge & AMC Head

Department: Projects & Operations

Reporting To: GM – Projects & Operations

Salary: Upto 9 lpa (Depending on Interview and Experience)

Experience: 8–15 Years

Domain: Renewable Energy / BESS / SCADA / EMS / Power Systems/PLC

Role Objective

Responsible for end-to-end project execution and AMC operations, ensuring timely project delivery, effective resource utilization, customer satisfaction, SLA compliance, and reliable post-handover operations.

Key Responsibilities

1. Project Execution

- Own projects from kick-off through commissioning, handover, and closure.
- Plan and monitor project schedule, milestones, manpower, materials, and deliverables.
- Coordinate with Engineering, Procurement, Commissioning, Quality, Finance, and site teams.
- Monitor project progress, risks, costs, scope, and contractual commitments.
- Drive commissioning, testing, punch-point closure, documentation, and final handover.
- Identify additional scope/man-days and coordinate for commercial recovery.

2. AMC Management

- Lead AMC operations across assigned projects/sites.
- Ensure compliance with contractual SLA, uptime, response, and resolution timelines.
- Plan and monitor preventive and corrective maintenance.
- Manage breakdowns, technical escalations, RCA, and CAPA.
- Monitor AMC performance through KPIs such as uptime, MTTR, MTBF, pending complaints, and PM compliance.
- Drive AMC renewals and identify additional service opportunities.

3. Client & Stakeholder Management

- Act as key point of contact for project and AMC customers.
- Conduct periodic project/AMC review meetings.
- Manage customer escalations and ensure timely issue closure.
- Maintain robust customer relationships and ensure contractual commitments are met.

4. Resource & Team Management

- Plan manpower requirements for projects and AMC operations.




- Lead Project Managers, Project In-Charges, Commissioning Engineers, and AMC/site teams.
- Optimize manpower deployment across multiple projects.
- Identify resource gaps and coordinate recruitment/deployment.
- Drive team accountability, productivity, and performance.

5. Reporting & Management

- Prepare project and AMC dashboards and periodic management reports.
- Track project schedule, manpower, financials, risks, SLA, and customer issues.
- Escalate critical issues with defined recovery/action plans.
- Ensure proper documentation and transition from project execution to AMC.

Technical Exposure Working knowledge of SCADA, EMS, BESS, PCS, PLC/RTU, industrial networking, Modbus/communication protocols, renewable energy systems, and power plant control systems is preferred.

Qualifications & Experience

- Bachelor's degree in Electrical/Electronics/Instrumentation/Engineering or relevant discipline.
- 8–15 years of relevant experience in project execution, commissioning, operations, or AMC.
- Experience in renewable energy, BESS, SCADA/EMS, or power systems preferred.
- Strong client management and team leadership experience.
- PMP/PRINCE2 or equivalent certification will be an advantage.

Key KPIs

- On-time project completion
- Project cost & manpower adherence
- Commissioning and punch-point closure
- Client satisfaction
- SLA compliance
- System availability / uptime
- MTTR / MTBF
- Preventive maintenance compliance
- Customer complaint closure
- AMC renewal and profitability
- Resource utilization

Ideal Candidate A hands-on project and operations leader capable of managing multiple projects/sites, technical escalations, customer expectations, manpower, and commercial requirements while taking complete ownership of project delivery and AMC performance. Pay: ₹500,000.00 - ₹900,000.00 per year

Work Location: In person

📌 AMC Head (Bengaluru)
🏢 Talan
📍 Bengaluru