Assistant Manager Housekeeping (India)

Assistant Manager Housekeeping (India)

02 Oct
|
Novotel Hotels
|
India

02 Oct

Novotel Hotels

India

Company Description

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire current ways to experience the world.

Job Description

• Assist the Executive Housekeeper in managing and directing all Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
• To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
• Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
• To direct and control the Housekeeping operations and staff of the Housekeeping department.




• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team.
• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Maintain appropriate staffing levels in order to consistently provide excellent guest service.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Assist the Executive Housek

📌 Assistant Manager Housekeeping (India)
🏢 Novotel Hotels
📍 India

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