Job Title: Delivery Lead / POD Lead
Location: Bangalore
Department: Delivery / Customer Support
Employment Type: Full time
Reports To: Head of Delivery / Director – Delivery

Role Overview

We are looking for a highly motivated and experienced Delivery Lead / POD Lead to join Signzy Technologies Private Limited, a leading B2B SaaS technology product organization.
The Delivery Lead will be responsible for ensuring the successful delivery of products and services to clients by managing the end-to-end project lifecycle, from initiation to completion. This role will work closely with cross-functional teams, including Product, Engineering, Sales, and Customer Success, to ensure client expectations are met, project timelines are maintained, and delivery processes run smoothly and efficiently.

Key Responsibilities

Project Management
Oversee multiple client-facing projects simultaneously, ensuring delivery is completed on time, within scope, and as per defined quality standards.

Client Relationship Management
Act as the primary point of contact for clients,



manage client expectations, proactively address concerns, and ensure a high level of customer satisfaction.

Cross-Functional Collaboration
Coordinate with Product, Engineering, Sales, and Customer Success teams to ensure alignment on deliverables, timelines, milestones, and client requirements.

Resource Management
Plan and manage resource allocation across projects to ensure successful delivery and avoid bottlenecks.

Risk and Issue Management
Identify project risks, dependencies, and issues in a timely manner, and work with relevant stakeholders to mitigate or resolve them effectively.

Delivery Process Ownership
Own the end-to-end delivery process by continuously assessing workflows, delivery standards, and client outcomes to drive improvements.

Stakeholder Communication
Provide regular updates on project progress, risks, issues, and milestones to internal and external stakeholders, ensuring transparency througho

📌 Delivery Lead (Bengaluru)
🏢 Signzy
📍 Bengaluru