Customer Support Executive
Role: Customer Support Executive
Experience: Freshers & 6 Months BPO Experience
Joining: Immediate Joiners Preferred
Key Responsibilities
• Handle customer queries and provide accurate resolutions.
• Assist customers with their concerns in a professional manner.
• Maintain a high level of customer satisfaction.
• Communicate effectively with customers and understand their requirements.
• Follow defined process guidelines and quality standards.
• Maintain accurate records of customer interactions.
• Escalate complex issues to the appropriate team when required.
Eligibility
• Freshers are eligible to apply.
• Candidates with 6 months or more BPO/Customer Support experience can also apply.
• Excellent verbal and written communication skills.
• Positive customer-handling and problem-solving abilities.
• Basic computer knowledge and typing skills.
• Comfortable working in rotational shifts.
• Immediate joiners will be preferred.
Skills Required
• Good English communication
• Customer handling skills
• Active listening
• Problem-solving ability
• Basic computer proficiency
• Positive attitude and willingness to learn
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📌 Customer Support Executive (Jaipur)
🏢 JMD Technologies
📍 Jaipur
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