About Vanguard

Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard India

Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role Summary

This role manages technical support staff who provide technical support for the design and building of technical solutions. Provides leadership in designing, developing and implementing solutions in support of the business, according to standards and policies, while mentoring junior staff and guiding technology decisions.

Responsibilites

• Hires, evaluates, and supervises crew.



Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Manages the resolution of the most complex platform issues elevated from staff and clients.
• Manages technical support staff who implement, monitor, troubleshoot, and install cloud computing platforms across all systems. Plans, develops, and executes short-range goals and strategies to meet department, divisional, and corporate objectives.
• Develops and implements changes to department policies and standard operating procedures to meet changing business needs. Identifies opportunities for continuous improvement. Leads quality initiatives to improve the delivery of service levels.
• Responsible for delivering software maintenance and ensuring optimization of system uptime

📌 Manager, Cloud Engineering (Hyderabad)
🏢 Vanguard India
📍 Hyderabad