Key focus areas:

- Coordinate with internal functions (Operations, IT, Compliance, Underwriting, Claims) to ensure seamless partner experience.

- Track issue logs and closure timelines for partner or sales escalations.
- Support onboarding and system enablement of recent partners.
- Ensure accuracy and completeness in documentation and reporting.
- Support audit preparedness and ensure adherence to process guidelines
- Maintain repository of business SOPs, policies, and process updates
- Maintain and publish daily, weekly, and monthly business dashboards for sales performance, partner metrics, and key KPIs

- Prepare Incentive computation for the team

Qualifications & Competencies:

- Graduate/ Post graduate with experience in project management role
- Accurate and timely MIS, and reports.
- Issue resolution turnaround and partner support efficiency.
- Assistance with Billing and Payments
- Display ownership, accountability, and continuous improvement mindset.
- Communicate clearly and proactively with all stakeholders.
- Maintain confidentiality of data and business information

📌 AM- Business Support & Program Management (Mumbai)
🏢 Bandhan Life
📍 Mumbai