Position: Site Reliability Engineer (CE58ST RM 4459)

Key responsibilities

Production operations & reliability

• Own and operate production-grade systems in a 24×7 follow-the-sun on-call rotation, ensuring SLAs, SLOs, and error budgets are consistently met.
• Lead incident response, triage, and resolution for P1/P2 incidents, driving explicit communication across engineering and business stakeholders throughout.
• Conduct thorough root cause analysis (RCA) and post-incident reviews (PIRs); drive follow-through on action items to prevent recurrence.
• Proactively identify reliability risks, capacity constraints, and performance bottlenecks before they become incidents.
• Define and maintain runbooks, escalation procedures, and operational playbooks for all critical services.
• Infrastructure & automation
• Design and manage secure, scalable Azure/AWS infrastructure using Terraform.
• Operate and optimize Kubernetes environments on EKS/AKS, including networking, scaling, monitoring, and reliability.




• Build and maintain CI/CD and GitOps delivery pipelines with GitLab CI and ArgoCD.
• Automate operational tasks through scripting and platform tooling to reduce manual effort and improve consistency.
• On-call & incident management tooling
• Administer and optimise on-call management platforms such as PagerDuty or Zenduty — including escalation policies, alert routing, and on-call scheduling across time zones.
• Ensure reliability and observability through effective use of ELK, Prometheus, Grafana, Datadog, or equivalent tooling, keeping alerts actionable and reducing noise.
• Lead incident response, support the on-call rotation, and champion a culture of blameless incident management and continuous improvement across the SRE team.
• Cloud platform ownership
• Own Azure/AWS cloud infrastructure, including networking, IAM, security posture, cost awareness, and service reliability.
• Support secure cloud environments aligned with SOC2 and ISO27001 standards.
• Contribute to

📌 Site Reliability Engineer (Bengaluru)
🏢 Source right
📍 Bengaluru