Service Delivery Manager II (Hyderabad)

Service Delivery Manager II (Hyderabad)

02 Oct
|
Talent500
|
Hyderabad

02 Oct

Talent500

Hyderabad

Talent500 is hiring for one of its clients.
Who are we:
Core Insurance Platforms (CIP) is Zurich’s global capability responsible for building, running, and evolving core insurance technology. We set a unified, scalable operating model—covering governance, standards, architecture, service delivery, and reuse—so our business units can deliver at speed and scale.
CIP is the strategic steward of Zurich’s Guidewire ecosystem, aligning platform roadmaps to business strategy while driving stability, modernization, reduced supplier dependency, and long term cost efficiency.
India delivery center is one of our global delivery and capability hub. We bring together experts in AI, engineering, analysis, quality, and architecture to deliver product & process solutions, application run services, change and transformation initiatives, and centralized platform services across both on prem and Guidewire Cloud environments. Our teams operate from multiple global delivery centers, supporting Zurich’s business units worldwide.

Senior Service Delivery Manager, Enterprise Utilities & AI COE, India:




• Lead a multi-service organization in India, grow regional adoption, embed AI as the default way of working, and build India into a scalable Centre of Excellence for enterprise utility delivery.

Purpose of the Role:
Lead and develop a multi-disciplinary organization in India, bringing together multiple enterprise utility teams and service lines under one accountable leadership structure. The role owns the end-to-end performance, growth and continuous improvement of services including Testing, Enterprise Content Management, Application Support, Project Management and PMO, and offshore support for services led from Mexico.
• The role acts as a senior interface between regional business and technology stakeholders, global Service Owners, delivery teams, and risk and control functions, ensuring that services are scalable, governed, cost-effective and aligned with strategic priorities.
• Build I

📌 Service Delivery Manager II (Hyderabad)
🏢 Talent500
📍 Hyderabad

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