As a Warranty Claim Coordinator, you will support the global warranty process for Toyota Automated Logistics’ warehousing solutions.
The role focuses on validating warranty claims, ensuring correct cost allocation and maintaining accurate warranty records. Warranty claims are typically registered by the Service Desk or other operational teams; your responsibility is to review, validate and process these claims in line with contractual warranty conditions and internal governance.
The position primarily supports the EU and APAC regions, with potential future support for North America and Canada. You will be part of a small team of two Warranty Claim Coordinators, ensuring continuous support and consistent claim handling across regions.
By analyzing claims and related data, you contribute to transparency in Cost of Non-Quality (CoNQ)
and support the identification of systemic issues across the installed base.
As this is a newly established function and process, you will play an key role in helping to establish and further mature the warranty claim handling capability within the organization.
The Warranty Manager and capability owner is located at the global headquarters in Veghel, The Netherlands, and you will work closely together to ensure consistent global warranty governance and further strengthen claim quality, reporting and transparency.
Key Responsibilities
• Validate and process warranty claims registered by the Service Desk or operational teams.
• Assess claims against contractual warranty scope and internal guidelines.
• Ensure correct financial booking and cost allocation of warranty-related expenses.
• Ensure that all costs booked as warranty are reviewed and approved by the warranty function according to governance processes.
• Maintain a
📌 Warranty Claim Coordinator (Pune)
🏢 Toyota Automated Logistics
📍 Pune
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