Role Description
• Primary relationship holder for set of GCC accounts; owns, leads and manages revenues and sold margins on the accounts
• Strengthens relationships with existing clients, and maintains a strong pipeline for growth through renewals & new selling new offerings to the existing GCC clients
• Build in-roads in existing accounts to cross-sell offerings and expand EN revenues
Job Specifications & Requirements
• At least 12 years of experience in client-facing roles or account leadership within IT skilled services or management consulting.
• Proven experience with global service delivery models, adept at managing cross-regional operations.
• Skilled in overseeing and expanding client P&L;, with a strong background in reporting and performance metric assessment for accounts.
• Deep expertise in the GCC industry is essential.
• Proficient in selling across various service lines, including Infrastructure, Digital Services, and Application Services.
• Outstanding communication skills,
capable of effectively engaging with stakeholders across all levels, both within the company and in client organizations.
• Exceptionally detail-oriented, with the ability to manage and coordinate all aspects of complex projects.
Key Responsibilities
Drive account growth with focus on renewals and selling new offerings
• Collaborate with Vertical Leaders, Practitioner Sales, Client Delivery Leads to identify services/ offerings / value proposition to take to the customer based on client requirement
• Drive renewal through overall pursuit strategy, solution due diligence /contract assurance review via coordination with Client Delivery Manager
• Identify opportunities for cross-sell and areas of growth within existing accounts by collaborating with Client Delivery Manager
• Develop negotiation strategy & negotiate contract / agreement; work with Bid Managers to draft SoW for contract with collaboration with Solution Architect/ Practitioner
📌 Senior Account Manager (Bengaluru)
🏢 Black Box
📍 Bengaluru
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