JOB PURPOSE
Associate Director in Product Management space who will be responsible for
• Thought leadership while building multi-faceted enterprise class products.
• The incumbent will report to Technology leadership role director or above
• They would be required to understand the strategic vision, liaison with multiple leaders for in depth understanding of vision and drive value for the enterprise.
• They should be well versed with AI and LLMs to be used across solutions to automate mundane workflows and approvals

JOB RESPONSIBILITY
They will be responsible for the following:
Product & Experience Strategy
• Partners with office of product and experience in defining and refining the vision, strategy, and multi-year roadmap for Product Management and Experience Design across the healthcare portfolio.
• Review proposed product investments with business priorities, customer needs, and digital transformation goals.
• Drive a customer-centric culture focused on measurable business and experience outcomes.

Product Portfolio Leadership




• Provide local governance and prioritization of a portfolio of digital products and platforms and collaborate with global team for unified strategy.
• Ensure delivery of strategic outcomes through product roadmaps, investment decisions, and KPI accountability.
• Drive modernization, platform transformation, and AI-enabled product innovation.

UX, Research & Design Leadership
• Lead UX Design, User Research, Service Design, and Design Systems functions.
• Establish human-centered design practices that improve member, provider, and associate experiences.
• Embed customer insights and usability metrics into product decision making.

AI & Digital Innovation
• Champion AI-driven innovation, automation, personalization, and intelligent digital experiences.
• Partner with business, technology, and data science leaders to identify high-value innovation opportunities.
• Drive responsible AI adoption aligned with enterprise and healthcare complian

📌 Associate Director- Product Management (India)
🏢 Carelon Global Solutions India
📍 India