About the Role

Solid experience in Windows & Mac OS setup, updates, and issue resolution. Hardware support – laptops, peripherals, Mobile device support (iOS/Android). Server Management activities (AD, DHCP, DNS, WDS, Print server..ETC). Knowledge of basic networking (LAN/WAN, VPN, IP topology, firewall..etc), Wi-Fi troubleshooting & connectivity support, Understanding of IP addressing and network diagnostics. Expertise in Microsoft 365, Outlook, Teams, Audio-visual tools (Zoom, Teams Rooms, Webex) and Conference room setup & video conferencing support. Understanding of endpoint protection tools, Knowledge of secure device handling for executives, corporate security policies.

Responsibilities

• Windows & Mac OS setup, updates, and issue resolution
• Hardware support – laptops and peripherals
• Mobile device support (iOS/Android)
• Server Management activities (AD, DHCP, DNS, WDS, Print server..ETC)




• Wi-Fi troubleshooting & connectivity support
• Conference room setup & video conferencing support
• Secure device handling for executives in line with corporate security policies

Qualifications
Any Degree-Full Time

Required Skills

• Strong experience in Windows & Mac OS setup, updates, and issue resolution
• Knowledge of basic networking (LAN/WAN, VPN, IP topology, firewall..etc)
• Understanding of IP addressing and network diagnostics
• Expertise in Microsoft 365, Outlook, Teams
• Expertise in Audio-visual tools (Zoom, Teams Rooms, Webex)
• Understanding of endpoint protection tools
• Knowledge of secure device handling for executives
• Knowledge of corporate security policies

📌 Executive Administrative Assistant (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai