Key Result Areas

Supporting Actions

Daily Quality Control

• Ensure quality of the process by monitoring for NC's and handling & disposition of the finished goods, to meet the quality goal / objective of the company.
• Monitor machine's FPY % (First-Pass Yield) and escalate NCs to related AET members.
• Monitor proficiency in testing and inter laboratory comparison to achieve accuracy in test reports.
• Monitor & review Daily Performance Indicators (DPIs) of DMTs performance and take necessary corrective & preventive actions for deviation.
• Transparent HDIN material, make decision on NC material, and help packing & sales coordinator to dispatch the material on schedule, for shorter 'Cash Conversion Cycle.'
• Conduct chemical analysis of finished goods for quality assurance.
• Support system for Quality parameter analysis, trends monitoring, and process control measures (SPC) for effective process care.
• Support & Coordinate with warehouse, packing, operation,



and PT Lab teams for third party inspection of finished goods and share report with marketing for timely dispatch of goods

Customer Centricity

• Meet and exceed internal & external customer expectations, adhere with service level agreements (SLAs), and ensure implementation of action plans based on ICSI, customer feedback & surveys.
• Ensure product quality conformance to customer demand and support the team in identifying future needs of customer for long term customer retention.

Continuous Improvement

• Ensure continuous improvements using problem solving tools (RCA, OPL, Kaizen etc.)
• Drive FI, PI, Just Do It, Value Creation, and other improvement initiatives to improve productivity & cost efficiency of the Area.
• Create value through waste elimination, optimum resource utilization, productivity enhancement, etc.

Eliminate inefficiencies and NVAs in the system for streamlining.

Safety & Workplace Management

• Drive strategic / area wise improvement initiatives under the guidance of SME and ensure all

📌 DMT Member Testing (India)
🏢 Aditya Birla Group
📍 India