Job Description

• Strategic Architectural Leadership

• Define, refine, and own the overall architectural vision for the ServiceNow platform in IT, including active lead in the end-to-end design decision for transformation program
• (Potentially) Assist in shaping and influencing the broader enterprise technology strategy by representing the ServiceNow platform in governance boards or steering committees
• Collaborate with transformation program to validate the migration roadmaps, milestones, and success criteria
• Mitigate technical risks by identifying potential roadblocks and developing contingency plans
• Develop measurable KPIs and metrics to track performance of the platform
• Technical Governance and Standards

• Establish and maintain architectural principles, standards, and guidelines to ensure consistency, performance, and security
• Oversee end-to-end solution design and integration with peripheral systems, ensuring alignment with overall enterprise architecture and compliance requirements




• Partner with security and compliance teams to proactively address data privacy, regulatory adherence, and cyber risks in solution designs
• Champion best practices, code quality, and DevOps approaches across all ServiceNow implementation and release processes
• Build, mentor, and lead a high-performing team of Solution, Technical and Platform Architects
• Provide guidance and thought leadership to cross-functional teams (e.g., developers, analysts, project managers)

Required Qualifications

• Technical

• 15+ years of progressive experience in enterprise architecture, solution design, or technical leadership roles
• Deep expertise in ServiceNow (platform administration, architecture, design) with at least 5 years in a leadership capacity
• Demonstrable experience with various ServiceNow modules (e.g., ITSM, ITOM, GRC, HRSD), including the ability to integrate these modules into a coherent, future-ready platform architecture
• (Plus) Proven track record in driving la

📌 Senior Technical Architect_2365 (Pune)
🏢 Allianz Technology
📍 Pune