Junior IT Support Technician

Who We Are

Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale.

Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon.

We Deliver This Through Three Comprehensive Solutions

Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing.

Energy Procurement Advisory: Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all.

Sustainability Reporting: Verified emissions data with seamless integration into leading sustainability platforms.

Tackling the world's most complex energy challenges requires diverse thinking.



We're building teams of people from different backgrounds, industries, and disciplines — united by a belief that energy management should be straightforward, intelligent, and a genuine driver of business value.

Job Summary

Join our dynamic IT team as a Junior IT Support Technician, where you will be the first point of contact for technical excellence. This is a fast-paced, onsite, night-shift role based in our Chennai office in India, where you will handle a wide range of support tasks—from hardware troubleshooting to access management for our global workforce. This is a fixed night-shift role: 5 nights per week, no weekends, no on-call rotation. We are looking for an eager learner who uses modern tools like AI and Jira to work smarter, resolve tickets faster, and provide a top-tier experience for our users.

Responsibilities

• Technical Troubleshooting: Provide comprehensive support for macOS and Windows environments. Manage the full ti

📌 Junior IT Support Engineer (Chennai)
🏢 Arcadia
📍 Chennai