At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive setting where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Advanced Traveler Escalations Supervisor

Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Traveler and Partner Service Platform, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability.

At VRBO,



we are committed to delivering exceptional traveler experiences. We believe that our team plays a pivotal role in achieving this goal. We are seeking an experienced and dedicated Traveler Service Supervisor to lead and guide our team in maintaining service, quality, and traveler experience standards, and to ensure continuous improvement in our operations.

As a Advanced Traveler Escalations Supervisor, you will have the responsibility of overseeing and leading the team to achieve and maintain service, quality, and traveler experience standards. You will be evaluating the performance of agents to ensure all key areas of responsibility are met while upholding the highest quality standards. Additionally, you will partner with internal teams and stakeholders to collect and share feedback aimed at process optimization.

In This Role, You Will

• Performance Evaluation: Evaluate the performance of agents to ensure that key areas of responsibility are m

📌 Advanced Traveler Escalations Supervisor (Gurugram)
🏢 Expedia Group
📍 Gurugram