Admissions Sales Manager

Company: IACG Multimedia

Location: Hyderabad, Telangana

Employment Type: Full-time, on-site

Salary: ₹50,000–₹1,00,000 per month, depending on relevant experience, leadership capability, and demonstrated admissions performance

Reporting To: Management

About IACG

IACG Multimedia provides education across intermediate, undergraduate, postgraduate, and skill-development programmes. Our approach combines academic learning, practical skills, personalised guidance, and career exploration to help students make informed decisions about their future.

We are looking for an Admissions Sales Manager who can translate student and parent interest into suitable admissions while building a capable, accountable, and motivated admissions team.

About the Role

You will own the admissions sales process—from enquiry handling and lead nurturing to campus visits, parent counselling, and admission closure.

This is a hands-on leadership position. You will personally participate in important counselling and closing conversations, coach telecallers and admission counsellors, review the pipeline daily, and coordinate with marketing, creative, academic, and administrative teams.

Your success will be measured by qualified enquiries progressing into attended campus visits and confirmed admissions, supported by accurate CRM records and a positive student and parent experience.

Key Responsibilities

1. Own admission conversions

Take responsibility for converting qualified and positive leads into admissions across assigned programmes and campuses. Set transparent team and individual targets with management, monitor progress, and intervene in important or stalled opportunities.

Personally handle complex parent discussions and admission closures when the team needs support.

2. Lead and develop the admissions team

Guide, train, and motivate telecallers and admission counsellors to improve qualification, counselling, follow-up, and closing skills. Give each team member clear priorities, responsibilities, and next actions.

Conduct call reviews, role-plays, and individual coaching. Help underperforming team members improve through practical guidance and measurable action plans.

3. Improve the complete admissions funnel





Manage the journey from enquiry to successful contact, qualified interest, campus-visit commitment, actual attendance, and admission.

Identify where leads stop progressing and implement corrective actions. Distinguish between booked visits and attended visits, and between a reservation and a confirmed admission.

4. Build effective lead-nurturing processes

Develop appropriate follow-up approaches for new, cold, undecided, previously interested, and future-intake leads. Use relevant calls, messages, student-work examples, programme information, and counselling sessions to help families make informed decisions.

Ensure every active opportunity has a clear next action, responsible team member, and follow-up date. Respect contact preferences and do-not-call requests.

5. Strengthen student and parent counselling

Understand each student’s interests, educational background, goals, and practical requirements before recommending a programme.

Address concerns about fees, programme value, academics, career pathways, location, and residential options through accurate information and relevant evidence. Build confidence without pressure, misleading promises, or unauthorised discounts.

6. Coordinate with digital marketing and creative teams

Work closely with the digital marketing and creative teams to improve lead quality, campaign messaging, enquiry forms, counselling material, and programme communication.

Provide structured feedback on the questions parents ask, objections that affect conversion, and differences between campaign expectations and actual enquiries. Evaluate marketing sources using qualified leads, attended visits, and admissions—not lead volume alone.

7. Maintain CRM discipline and reliable reporting

Ensure leads are assigned, followed up, and recorded accurately in Zoho CRM. Maintain correct programme and course information, current funnel status, sub-status,



call outcomes, visit details, and admission updates.

Ensure counsellors update conversation summaries immediately after calls and document commitments and next actions. Review overdue tasks, unattended enquiries, incomplete records, and opportunities without recent follow-up.

8. Manage pressure, escalations, and operational gaps

Lead calmly during peak admissions periods, staffing shortages, parent escalations, and unexpected changes. Reallocate work, prioritise urgent cases, and maintain continuity when team members are unavailable.

Coordinate with academic, finance, and campus teams to resolve issues that prevent suitable students from completing admission.

9. Run a consistent sales-management routine

Conduct brief daily team meetings to review targets, pending closures, scheduled visits, missed appointments, and follow-up priorities.

Provide management with clear daily updates and weekly reviews covering performance, forecasts, obstacles, and corrective actions. Keep discussions focused on decisions and outcomes rather than activity reporting alone.

10. Continuously improve the admissions approach

Develop and refine counselling frameworks, objection-handling guides, follow-up sequences, campus-visit processes, and closing practices for different programmes.

Use CRM evidence, conversation reviews, and team feedback to identify what works. Test improvements systematically and share successful practices across the team.

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Application Question(s):
- Describe your most recent admissions or education-sales role. What team size did you manage, what was your target, and what did you achieve?
- Give an example of an improvement you made to an admissions funnel. What changed in the process, and how did you measure the result?
- How would you handle a family whose child is interested but whose parent says the fees are high and the campus is too far away?
- How have you used a CRM and worked with digital marketing teams to improve qualified leads, campus visits, or admissions?

Experience:
- Sales: 3 years (Required)

Work Location: In person

📌 Admissions Sales Manager (Hyderabad)
🏢 IACG Multimedia college
📍 Hyderabad