Location: Rajkot, Gujarat

Employment Type: Full-Time

Department: Academic & Institute Operations

Experience: 1–3 Years preferred

About the Role

We are looking for a dynamic and responsible Academic Coordinator to manage the day-to-day academic and operational activities of our coaching institute.

The ideal candidate will be responsible for Institute Management, Admission Management, Student Counselling, Faculty Coordination, Parent Communication, Lead Follow-up, Cold Calling, and Academic Operations .

The candidate should have strong communication, coordination, leadership, and problem-solving skills, along with the ability to manage students, parents, teachers, and administrative activities effectively.

Key Responsibilities

1. Institute Management

- Manage the day-to-day operations of the institute.
- Ensure smooth functioning of classrooms, reception, counselling areas, and other academic facilities.
- Maintain discipline and a professional learning environment.
- Coordinate with management for operational requirements and daily activities.
- Monitor student attendance, punctuality, classroom schedules, and institute processes.
- Ensure that institute policies, academic procedures, and operational standards are properly followed.
- Handle day-to-day student and parent concerns and ensure timely resolution.

1. Admission Management

- Manage the complete student admission process , from enquiry to enrolment.
- Follow up with prospective students and parents regarding admissions.
- Maintain accurate records of enquiries, leads, admissions, and follow-ups.
- Coordinate documentation, fee-related formalities, batch allocation, and onboarding.
- Work towards achieving monthly and annual admission targets.
- Identify opportunities to improve admission conversion rates.
- Coordinate with the counselling and management teams to ensure a smooth admission experience.

1. Student & Parent Counselling

- Counsel students and parents regarding courses, batches, academic planning, and career-related options .




- Understand student requirements and recommend suitable academic programs.
- Conduct one-to-one counselling sessions for prospective and existing students.
- Address academic and administrative concerns raised by parents or students.
- Maintain regular communication with parents regarding student progress and significant institute updates.
- Build strong relationships with students and parents.

1. Teacher / Faculty Management

- Coordinate with teachers regarding class schedules, syllabus completion, tests, revisions, and academic planning .
- Monitor faculty attendance and punctuality.
- Prepare and coordinate faculty timetables and substitution arrangements when required.
- Follow up with teachers regarding lesson plans, academic progress, and pending work.
- Coordinate test schedules, question papers, study materials, and academic activities.
- Collect feedback regarding faculty performance and student requirements.
- Ensure effective communication between management and teaching staff.

1. Lead Management & Cold Calling

- Make outbound calls to prospective students and parents .
- Follow up with leads generated through digital marketing, references, campaigns, and walk-ins.
- Explain courses, batches, academic benefits, and admission processes to prospective students.
- Schedule counselling appointments and campus visits.
- Maintain proper follow-up records in CRM / lead management systems.
- Convert qualified leads into counselling appointments and admissions.
- Regularly follow up with old, pending, and inactive leads.

1. Student & Academic Coordination

- Monitor student attendance and academic participation.
- Track student performance through tests, assessments,



and faculty feedback.
- Identify students requiring additional academic support.
- Coordinate doubt-solving sessions, revision programs, parent meetings, and academic activities.
- Ensure students receive required study materials and academic information on time.
- Maintain a positive and disciplined academic environment.

1. Reporting & Administration

- Prepare daily, weekly, and monthly reports related to:
- Admissions
- Leads & follow-ups
- Counselling
- Student attendance
- Faculty attendance
- Academic progress
- Fees / admission status
- Maintain accurate student and admission records.
- Coordinate with management for operational and academic reporting.
- Support promotional events, seminars, parent meetings, orientation programs, and admission campaigns.

Required Skills & Qualifications
- Bachelor's degree in any relevant field; Master's degree will be an advantage.
- 1–3 years of experience in coaching institutes, schools, education companies, or academic administration preferred.
- Excellent communication and interpersonal skills.
- Strong student and parent counselling abilities.
- Good leadership and team-management skills.
- Strong follow-up and admission-conversion skills.
- Comfortable with cold calling and lead follow-up .
- Good knowledge of MS Office / Google Workspace and CRM systems.
- Ability to manage multiple responsibilities simultaneously.
- Strong problem-solving and decision-making abilities.
- Presentable, disciplined, proactive, and target-oriented personality.

Key Performance Areas The Academic Coordinator will be expected to contribute towards:
- Smooth day-to-day institute operations
- Student satisfaction and retention
- Admission enquiries and conversion
- Lead follow-up and counselling
- Faculty coordination and discipline
- Student attendance and academic performance
- Parent communication
- Timely reporting and documentation
- Achievement of assigned admission and operational targets

📌 Academic Coordinator (Rajkot)
🏢 Tigi HR
📍 Rajkot