Job Description We are seeking an experienced Subject Matter Expert (SME) for Microsoft Teams Voice and Session Border Controllers (SBCs). The SME provides guidance, resolves complex issues, supports process improvements, and ensures adherence to quality standards. Working closely with team members, management, and cross-functional stakeholders, the SME drives operational excellence through knowledge sharing, training, documentation, and continuous improvement initiatives. Teams SME will be responsible for planning and executing transition activities, validating operational processes, ensuring knowledge
📌 MS Teams Enterprise Voice (Safa)
🏢 HCLTech
📍 Safa