Position Overview We are seeking an experienced

Oracle CX Sales & ICM Consultant

to lead the end-to-end design, implementation, and optimization of our Oracle Fusion Cloud CX suite. In this role, you will play a critical part in modernizing our CRM ecosystem by migrating legacy interfaces to the

Oracle Redwood User Experience

using

Visual Builder Studio (VBS) . You will work directly with business stakeholders to align sales processes, compensation plans, and partner strategies with cutting-edge cloud capabilities Key Responsibilities

CX Sales & ICM Implementation:

Lead requirement gathering workshops, solution design, configuration, and deployment for Oracle CX Sales (Engagement Cloud) and Incentive Compensation Management (ICM) modules. Redwood UI Transformation:

Drive the functional and visual migration from classic CX interfaces to

Oracle Redwood UI

using Express Mode and

Visual Builder Studio (VBS) . Incentive Compensation Configuration:

Design complex commission structures, credit rules, performance measures, plan components, payment processing,



and dispute management workflows. Core Sales Module Management:

Configure Lead/Chance management, Account/Contact hierarchies, Territory Management, and Sales Forecasting. Extensibility & Analytics:

Utilize Groovy Scripting for custom business logic, Object Management, Triggers, and Assignment Manager. Build interactive real-time reports using

OTBI (Oracle Transactional Business Intelligence)

and custom BI Publisher reports. Testing & Support:

Create unit test scripts, lead System Integration Testing (SIT), and coordinate User Acceptance Testing (UAT) during upgrade or migration cycles. Required Qualifications & Skills

Core Experience:

7+ years of hands-on experience implementing or supporting

Oracle CX Sales

and

Oracle Incentive Compensation (ICM) . Redwood UI Expertise:

Proven hands-on experience configuring Redwood pages, enabling Redwood opt-ins/features, and extending Redwood UI via Vis

📌 Senior Oracle CX Sales (Pune)
🏢 Jade Global
📍 Pune