JOB DESCRIPTION Front Desk Receptionist
- Position: Front Desk Receptionist
- Department: Front Office / Patient Services
- Reporting To: Front Office In-Charge / Hospital Administrator
The Front Desk Receptionist will be responsible for creating a positive first impression of the hospital and ensuring smooth, productive, and patient-friendly front-desk operations.
Responsibilities
- Welcome and professionally assist patients and attendants at the reception.
- Handle patient registration, appointments, enquiries, and billing coordination.
- Manage incoming and outgoing calls and provide accurate information.
- Coordinate patient flow between reception, OPD, diagnostic and other departments.
- Maintain patient records, registration details, and daily front-desk documentation.
- Guide patients regarding doctors, consultation timings, investigations, and hospital services.
- Coordinate with doctors, optometrists, counsellors, and other departments for smooth patient movement.
- Handle cash/card/online
📌 Receptionist (Haldwani)
🏢 Drishti Center for Advanced eye care
📍 Haldwani
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