Shape the future of Custody Operations by leading complex break resolution and oversight work while building career growth through high-visibility partnerships and delivery.
As a Custody Operations Breaks Management Associate within Custody Operations Breaks Management and Oversight, you will support front-to-end processing for 1700+ clients with ＄27.8 trillion in assets under custody across 100 global markets. You will investigate complex break activity, strengthen risk and control execution, and elevate reporting through disciplined program management. You will build trusted relationships across Operations, Product, Change Management, and Technology while supporting an inclusive, high-performing environment.
Job Responsibilities:
• Certify periodic account coverage across custody to maintain consistency in reporting.
• Investigate complex issues and enquiries related to nostro and internal breaks, including timely identification, escalation, and remediation actions.
• Oversee regulatory oversight activities,



including reporting and escalation of operations matters across jurisdictions and legal entities.
• Drive process improvements across break resolution, including identifying automation and matching enhancement opportunities.
• Partner with Operations, Product, Change Management, and Technology teams to define needs and deliver solutions that improve break resolution outcomes.
• Prepare and deliver stakeholder presentations that communicate priorities, progress, issues, and decisions.
• Maintain transparent, well-documented communication across internal teams by reviewing and updating standard operating procedures and service level agreements to ensure consistency.
• Execute periodic spot checks to confirm the effectiveness and consistency of controls and breaks management processes.
• Analyze key themes and drivers of breaks to support control reviews, updates, and adherence.
• Lead regular one-to-ones and team meetings to share changes impacting the team, including

📌 Asset Serving Associate (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru