The U.S. Consumer Services and Enterprise Digital & Data Technology Team delivers strategic technology capabilities across digital experiences, AI/ML, marketing technology, enterprise communications and automation.
We are looking for a Senior Engineer II – MarTech Architecture, Adobe Journey Optimizer & Decisioning to lead the architecture, design and hands-on implementation of enterprise customer journey orchestration, personalization and decisioning solutions.
This role requires deep expertise in Adobe Journey Optimizer (AJO), AJO Decisioning/Offer Decisioning, Adobe Experience Platform (AEP) and Real-Time CDP (RTCDP), combining architect-level thinking with hands-on engineering, robust ownership, technical leadership and effective engagement with business and senior stakeholders.

Responsibilities
• Own the architecture, design and hands-on implementation of enterprise AJO and Decisioning/Offer Decisioning solutions.
• Architect real-time, event-triggered, audience-triggered and scheduled customer journeys, including events, audiences, actions/custom actions, conditions,



channels and personalization.
• Design personalization and decisioning capabilities including eligibility, ranking, decision policies, business rules and propositions.
• Architect AEP/RTCDP solutions covering XDM schemas, datasets, identities, Real-Time Customer Profile, events, audiences and segmentation.
• Design end-to-end customer engagement solutions across Adobe Data Collection, Web/Mobile SDK, AEP, RTCDP, AJO, Decisioning and CJA.
• Architect and support enterprise integrations using REST APIs, Postman, JSON and custom actions, including authentication, payload validation and troubleshooting.
• Use SQL for data analysis, validation, reconciliation and troubleshooting.
• Drive engineering quality through code reviews, automated testing, CI/CD, deployment automation, monitoring, security, performance and scalability best practices.
• Provide technical and architecture leadership within Agile

📌 Senior Manager (Chennai)
🏢 American Express
📍 Chennai