This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a System Implementations Manager (SIM) based in India.

This remote role leads the onboarding and implementation journey for current clients, guiding them from initial kickoff through successful go-live. You will combine project management, client relationship building, training, and hands-on problem-solving to ensure customers are fully prepared to use the platform effectively. The role involves coordinating implementation timelines, managing tasks and data requests, troubleshooting issues, and delivering virtual system training. You will also collaborate with Sales, Customer Success, Product, and other teams to ensure smooth handoffs and ongoing client value. This is a highly client-facing opportunity for someone who enjoys building trusted relationships, improving processes, and using technology to solve real-world challenges.

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Accountabilities:

• Prepare for and lead customer kickoff meetings and manage implementation projects from initiation through go-live.





• Manage onboarding timelines, tasks, and weekly status updates using Asana.

• Conduct virtual training sessions, product walkthroughs, and knowledge-sharing sessions to ensure customers understand the system.

• Create and manage JIRA tickets related to data imports, customer requests, configurations, and implementation issues.

• Coordinate with Product Owners on feature requests, enhancements, and customer-specific configurations.

• Serve as the primary customer contact throughout the onboarding process, providing timely and professional communication.

• Troubleshoot technical and implementation issues through email and phone while ensuring effective resolution.

• Build strong, empathetic, and professional relationships with customers and communicate completed enhancements or requested configurations.

• Conduct monthly webinars and educational sessions for the user commun

📌 System Implementations Manager (India)
🏢 Jobgether
📍 India