02 Oct
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Spanish Audio Specialist - Freelance AI Trainer Project based in India.
This remote freelance role contributes to the evaluation and improvement of advanced conversational audio AI models designed for real-world customer support scenarios. You will create and perform role-play evaluations across areas such as travel, financial services, telecommunications, and technical support. The role combines strong Spanish and English communication skills with structured evaluation, audio quality assessment, and technical reasoning. You will assess how accurately and naturally AI agents understand requests, follow instructions, and complete tasks. You will also help build diverse datasets that reflect realistic customer interactions and expectations. This is an prospect to contribute to the development of next-generation conversational AI while working flexibly on a specialized evaluation project.
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Accountabilities:
• Create and execute realistic role-play scenarios that simulate customer service interactions across travel, financial services, telecommunications, and technical support.
• Contribute to diverse and representative datasets used to evaluate conversational audio agents.
• Assess model performance using standardized qualitative and quantitative evaluation criteria.
• Evaluate task completion accuracy, efficiency, conversational naturalness, tone, flow, and coherence.
• Assess audio comprehension, response quality, instruction adherence, and contextual understanding.
• Evaluate the clarity and effectiveness of AI responses during support-style problem-solving interactions.
• Apply evaluation rubrics and technical guidelines consistently across assigned scenarios.
• Identify issues and provide structured assessments that can support improvements to conversational AI performance.
• Work with structured prompts, technical docu
📌 Spanish Audio Specialist (India)
🏢 Jobgether
📍 India