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Job Description
Position: Mall Manager
Location: Rajarhat, Kolkata, West Bengal
Employer: JLL India
Asset Type: Premium Mixed-Use Development
Position Summary
JLL is seeking an experienced and dynamic Mall Manager to lead the operations, customer experience, statutory compliance, tenant management, facility management, commercial performance, and asset enhancement initiatives for a landmark mixed-use development in Rajarhat, Kolkata.
The property comprises approximately 600,000 sq. ft. built-up area, featuring:
• 4 floors of premium retail space
• 13 floors of Grade-A commercial office space
• 2 levels of basement parking
• Multiplex and entertainment zones (if applicable)
• Multiple Food & Beverage outlets including bars, casual dining and quick-service restaurants
• National and international marquee retail brands
• Leading corporate occupiers and multinational companies
The role requires strong leadership, stakeholder management, financial acumen, and operational excellence to maximize asset value, customer satisfaction, tenant retention, and revenue generation while maintaining world-class operational standards.
Key Responsibilities
Asset Operations Management
• Oversee end-to-end operations of the mall and commercial complex.
• Ensure uninterrupted functioning of all building services, utilities, and common areas.
• Lead housekeeping, security, parking management, pest control, landscaping, and engineering
📌 Mall Manager (Kolkata)
🏢 JLL
📍 Kolkata